Delete your app account

In the app

1. Open the RouteCabin app and sign in.
2. Tap the account button in the top-right corner of the home screen (the sign-out or switch-account icon).
3. Choose Delete my account and confirm.

It takes effect straight away.

Without the app

If you no longer have the app or cannot sign in, email info@routecabin.com with the subject Delete my app account. Include the phone number you sign in with and the name of your transport operator. We will confirm by replying to you, and we delete the account within 7 days of that confirmation.

What is deleted

• Your sign-in: password, setup code and every signed-in session, so all your phones are signed out
• The notification tokens for your phones
• For a parent: the parent account and its links to their children

What your transport operator keeps

Deleting the app account does not take anyone off a vehicle. The operator who transports you keeps the records they hold — passenger details, attendance, fees and trip history — as they did before you installed the app. Trip positions are deleted automatically after 90 days.

To have those records erased as well, ask your operator, or write to us at the address above and we will carry it out within 30 days, as described in our Privacy Policy.